Will I still receive reminders about due dates?

Yes. You will still receive reminders as you always have. If you’re notified by email, you’ll receive an email 3 days before an item is due, and 7 days and 21 days after the due date if the item has not been returned. If the item is not returned after 42 days the replacement cost of the item and a $5 processing fee are added to your account. If you do not receive email notices from us, you will receive an overdue notice in the mail after the item is 21 days overdue and the lost bill after 42 days.

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