#You're Overdue* for a Library Card! Choose the Right Card for You:
- E-Card: If you already have a library card, you do not need an e-card, you already have access to all digital library materials! Great for audiobook listeners; people with e-readers like Kindle, iPad, Nook, etc.; lovers of digital magazines; music and movie streamers. Apply online and your library card number and pin will be emailed to you. Available to Duval County residents only. Must visit a branch to sign up for a physical card.
- Library Card: Great for those who love to hold a physical book; people who want a browsing experience without the cost; people who need a place to use a computer, print or scan documents. Must show proof of Duval County residence and apply in-person.
- Educator Card: Great for educators of course. Educators who need to check out materials in bulk, and keep them for an extended period of time with no overdue fines. This card is available to educators in Duval County public, private and charter schools, as well as homeschool educators. The educator does not need to live in Duval County but must present proof of employment from a Duval County school and proof of home address at a Jacksonville Public Library branch.
*Remember: there are no overdue fines for materials borrowed and returned to Jacksonville Public Library. If you get a little off schedule, don't worry. We've got your back!
Library Card FAQ
Six weeks (42 days) after the final due date (overdue) of borrowed material, the material is considered lost. At that time the replacement cost of the item is added to your account along with a $5 processing fee.
Nine weeks (63 days) after the final due date of borrowed material, your account will be sent to a collection agency and additional, non-refundable collection agency fees may be applied to your account.
If you return a long-overdue item in good condition, the replacement cost and $5 processing fee will be waived. Collection agency fees may still apply.
The processing fee and replacement cost will be removed from your account. No overdue fines will be charged. If it has been longer than 63 days overdue and has been sent to collections, a collection agency fee may apply.
Yes. You will still receive reminders as you always have. If you’re notified by email, you’ll receive an email 3 days before an item is due, and 7 days and 21 days after the due date if the item has not been returned. If the item is not returned after 42 days past the final due date, the replacement cost of the item and a $5 processing fee are added to your account. If you do not receive email notices from us, you will receive an overdue notice in the mail after the item is 21 days overdue and the lost bill after 42 days.
No. The fees collected for lost items are put into the library's collection budget and the fee is cleared from your account. This was approved as part of the Library's Circulation Policy on August 22, 2019 by the Board of Library Trustees.
If an item you had was either lost, damaged or not returned, you may incur fees. Fees have not been waived (only overdue fines) as they are needed to maintain or replace library materials so others can borrow them . If you return the long overdue item before May 31, 2021, no overdue fines will be charged . (All fees already on your account related to lost, damaged or unreturned items will remain in place. Call us at (904) 255-2665 with questions.)
Yes, PLEASE! We would love to recover any materials that you may have been holding onto because of overdue fines. Take advantage of this overdue fine free period and bring anything back before May 31, 2021 no matter how long you've had it. Bring to any Jacksonville Public Library location and put it in the book drop or drop it off inside – no questions asked! (But if you do have a good story, we’d love to hear it!)
Yes. Fine free doesn't waive responsibility. The library is still a place where people share access to a collection of more than 2 million items, so borrowing will still have due dates and renewal limits as always to keep things circulating. Items will be considered lost after the final due date, and the library will use a recovery processes to retrieve the material or its replacement cost, which includes fees associated with the recovery. Libraries that have gone fine free have not seen decreases in circulation due to lack of material returns.
No. All current overdue fines have been waived.