Contact Us

Please read the Library's Frequently Asked Questions for information regarding most inquiries before using the Contact Us form. Thank you.

#More account help


 

How can we help?

Having trouble setting an appointment? Need your holds moved to another location? Have questions about hold dates?

For fastest service for any curbside pickup needs, call (904) 255-BOOK (2665)

Lines are open from 10 a.m. - 7 p.m. Mon - Thu, 10 a.m. - 6 p.m. Fri - Sat.

I returned a book but it still says it’s checked out. Is it lost? What happened?

We’re quarantining books, DVDs and CDs for 72 hours after they’re returned (exceeding CDC recommendations) for safe handling of materials. Therefore, books you’ve returned may not be checked back in yet.

If it's been more than 3-4 business days and you still don't see it as checked in, please call (904) 255-BOOK (2665) and someone will help you.

Please know that you will not receive overdue fines for any materials you have out or have returned until at least Jan 1, 2021.

FJP

To have your book or your client's book considered for adding to the library's collection, click here Marketing Your Book at the Jacksonville Public Library.

Please fill out the Suggest a Purchase form.

Get a Library Card

Jacksonville Public Library Card image