Getting your Library materials in a socially distant fashion, with grab-and-go curbside pickup service just got easier.
We know that most people who check out physical books, DVDs and CDs from the Library are dying to get their hands on those materials again and we are taking steps to make it easier for you.
There are more than 2,000,000 items in Jacksonville Public Library's collection just waiting to unlock that feeling, and with library locations now offering curbside pickup you can start enjoying those hard copy books once again. Just follow the instructions below!
1. Place your hold
Download the Jacksonville Public Library app (Android | iPhone) or visit the home page of our website, search for something in the catalog and place it on hold. Pick where you want it to go and we'll ship it there for you.
Pro tip: Hold doesn't always mean "go on a waiting list." You can use the hold feature to have a book sent right from one branch/location to the one you want!
2. Get notified
You'll receive an email (or phone call) letting you know that your item(s) are ready for you to pick up.
3. Come and get it
Let us know when you are on your way by alerting us through the Jacksonville Public Library app (Android | iPhone). When you arrive, park in the designated curbside parking spot and either use the app to let us know you are ready or call the number on the sign and we'll get your materials together while you wait in your car.
All Curbside service ends at 6 pm so please be at your pick up location before that time.
4. You're off!
The staff will bring your items out to you for a contactless pickup experience. They'll place them in your trunk, back seat, passenger seat, rumble seat... whatever works for you!
BONUS TIP: Visit mid-day for faster curbside service!
Want speedier pickup? Try visiting during less busy times! Our staff has reported that mid-afternoons are often pretty slow. Plan to come by around 2 or 3 pm and you'll likely be in and out in a flash with concierge service.
Curbside is offered at all branches, except the Main Library. We look forward to seeing you all soon!
All Curbside service ends at 6 pm so please be at your pick up location before that time.
