At Jacksonville Public Library, we are committed to ensuring that all individuals have equitable access to our collections, programs, events, meetings, and services in person and online. To support this commitment, the Library has adopted the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as our digital accessibility standard. We strive to meet or exceed these guidelines to ensure that our website and digital platforms are usable by everyone, including individuals with disabilities.
To learn more about the specific resources we offer—including Sensory Kits, Books by Mail, and screen reader support for digital apps—please visit Accessibility and Assistive Technology.
Our digital offerings may occasionally include third-party content or tools that are outside of our control. If you encounter an accessibility barrier, have concerns, or need reasonable accommodations, please contact us at JPLInfoSvcs@coj.net or 904-255-2665. We will work with you to provide accessible content and services that meet your needs.
