2.3.2 — Public Technology Device Borrowing

Effective: May 1, 2022
Last Reviewed: June 28, 2022

  1. Purpose
  2. To establish a policy that governs the lending and borrowing of certain public technology devices by customer to access the internet and a variety of library services.

  3. Eligible Borrowers
  4. Public technology devices are made available to Library cardholders, ages 18 and older, who reside within Duval County.

  5. Devices Borrowing Limits and Loan Periods
  6. Public technology devices to be lent by the Library to customers at specifically designated library locations, and shall include tablets, laptop computers, and Wi-Fi hotspot.

    1. An eligible customer may borrow one laptop or tablet and one Wi-Fi hotspot for 21 days.
    2. Each device may be renewed up to two additional 21-day loan periods so long as no one has reserved the device and is waiting for it.
    3. Public technology devices must be returned to the branch from which they were borrowed.

  7. Reservations/Holds
  8. A customer may place a reservation/hold for pickup at a designated library location. Devices will not be transported from one library to another.

  9. Lost Items and Replacement Costs
    1. A replacement charge will be assessed for unreturned, lost or damaged device or associated materials, such as power cords or carrying cases. An additional $5.00 processing and restocking fee will also be assessed.
    2. Specific replacement charges for public technology devices and associated materials are:
      1. Chromebooks/Chromebook Tablets -- $300.00
      2. Chromebook Power Cord -- $ 50.00
      3. Chromebook Case -- $ 30.00
      4. Wi-Fi Hotspots -- $ 60.00
    3. Customers who fail to return or pay charges for material in excess of $20.00 will be referred to a collection agency for recovery. A fee of $10.00 will be added to accounts sent to the collection agency.

  10. Internet Filtering, Privacy and Acceptable Use
  11. The Library’s Internet and Computer Use policy will apply to all public technology devices borrowed from the Library, especially as it relates to Acceptable Use, Privacy Concerns and Internet Filtering.

  12. Procedures
  13. The Board of Library Trustees authorizes the Library Director to establish procedures to administer this policy, and to delegate any and all responsibilities herein to other staff through such procedures.

  14. Associated Library Policies
  15. Relevant Law and Legislation