Manage My Account
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Below are several options for handling your library account online.
- Report a Lost or Stolen Library Card
- Reporting a card lost as soon as possible will prevent any misuse of your card. Members are responsible for any activity on their card until the library is notified.
- Review My Account
- Click here to check your holds, checkouts, and bills (if applicable). Also check to see if your address and contact information are up-to-date.
- Change My Email Address
- Switched email providers or ISPs? Want to keep receiving notices from the Library? Click here!
- Change My PIN
- Want to change your PIN? Click here.
- Check My Bills
- Have an overdue notice? Received a notice for a bill? Click here for more.
- Check My Holds
- Want to see what items you have on hold right now? Click here for more.
- Get a PIN or Replace a Lost PIN
- Forgot your PIN? Or are you a new card holder? Click here to set yourself up for accessing your account online.
- Get Library Notices Via Email
- Tired of waiting for the library to call? Want to know as soon as possible when items are available? You can also get a notice letting you know when items are due, to prevent an overdue fine. Click here to sign up.
- Renew My Materials
- Renew your items from home, work or school. With few exceptions, most items can be renewed twice on valid library accounts. Click here for more.
Please Note:
Mailing address changes may be made by visiting or calling any Jacksonville Public Library location. Verification of new address is required.
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