The Jacksonville Public Library is a large library system, consisting of a 300,000 sq. ft. Main Library and twenty regional, community and neighborhood branch libraries. We also serve the needs of the community with Talking Books Library for Disabled Customers and an active adult literacy program.
The system directly serves residents and employees of Duval County both within the Jacksonville city limits and the Beaches and Baldwin communities. Residents of neighboring Baker, Clay, Nassau and St. Johns Counties are also able to partake of the services provided by JPL.
Click on a link below for specific information about the Library.
Vision
Start Here. Go Anywhere!
Mission
To connect people with ideas that enlighten, encourage, inspire, enrich, and delight.
DESTINATION:next
DESTINATION:next is a strategic plan that will guide the future of the Jacksonville Public Library. The plan's goals will help the library to fulfill its mission.
Major Goals
As the Library fulfills its mission, the people of Jacksonville will recognize that it is:
- a springboard for educational and occupational success,
- an essential partner in creating learning experiences,
- the center of community life, and
- an outstanding public investment.
Organizational Goals
Customers
GOAL 1
The people of Jacksonville have convenient access to and are aware of informational and educational resources and programs that are relevant to them.
GOAL 2
The people of Jacksonville are served by a Library that views all residents of the City as potential customers and endeavors to determine products and services that will meet their needs.
Organizational Effectiveness
GOAL 3
The people of Jacksonville are served by a Library that continually monitors and refines its internal processes and its services to ensure that it provides good value for every dollar that is invested in it.
GOAL 4
The people of Jacksonville are served by a Library that builds strategic partnerships to increase its capacity to serve the public.
Human Resources
GOAL 5
The people of Jacksonville are served by a Library staff that is visionary, innovative, collaborative, empowered and well led.
GOAL 6
The people of Jacksonville are served by customer-service focused Library staff with the skills and training they require to provide high-quality, 21st Century library and information services.
Funding
GOAL 7
The people of Jacksonville are served by a Library that is efficient, accountable, and recognized by the general public as an exceptionally good steward of the funds entrusted to it.
GOAL 8
The people of Jacksonville are served by a Library that receives public funding sufficient to sustain quality services, resources, technology, facilities and staff while it actively pursues grants and charitable contributions to offer enhanced services.
Approved by the Board of Library Trustees on March 8, 2007.
